You can order by using the Lugmety app, available on iOS and Android. Simply download, register your information and order. The app automatically pins your location to help you find all the great restaurants delivering in your area, choose your food and place your order.
Once the restaurant receives your order, they start preparing your food and carefully packaging it. Once it’s all ready to go, a Lugmety hero will pick it up and bring it to you.
We personally curate a high-quality and diverse selection of restaurants in each city. This ranges from fine dining restaurants and hotels to highly established fast casual restaurants.
We deliver every day from morning until late at night. Different restaurants will have different operating times.
Visit the app, select your desired restaurant and proceed by clicking the information tab to see the working hours of the restaurant.
Once you have placed your order, it’s sent directly to the restaurant for them to prepare. A Lugmety hero is then assigned to your order. Once your order is ready our hero will pick up your order and bring it to your delivery location.
Yes. We accept cash and card payments because it lets us provide you with the best possible experience.
We strive to provide our customers with a seamless experience and the ability to order as little, or as much as they want, from any of our partner restaurants.
We do NOT have a minimum spend.
Yes you can, depending on the restaurant. After adding your items to the cart and clicking continue, the delivery options will appear, if you would like to pick up your order kindly select the ‘pick-up’ option.
Kindly contact our customer service agents +966 59 709 3861
Kindly contact our customer service agents +966 59 709 3861 and we will do our best to make sure you receive the correct order and are compensated for the inconvenience.
Sometimes things outside of our hero’s control can cause a delay. Where we can, we will always try and proactively call you if we become aware that your order might not arrive within the estimated time of delivery, and our team will work to get your order to you as quickly as possible and compensate you for the inconvenience.
Kindly contact our customer service agents +966 59 709 3861 and we will do our best to make sure you receive the correct items and are compensated for the inconvenience.
Yes you can. Kindly place your first order and proceed to clicking ‘place order’. Once this order has been placed, go ahead and place your second order and proceed to checkout. You can order from as many restaurants as you want at the same time, as each order is assigned to a different Lugmety hero.